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Example — System Integrations
Connected Systems
Getting your inventory, shipping, and accounting systems to agree.
The problem
The inventory platform, shipping software, and accounting system each hold a version of the same order, and none of them talk to each other. Staff move information between them by hand, and the small differences compound until someone has to reconcile them.
Current state
- Inventory counts live in one system, open orders in another, and invoices in a third.
- Someone exports a spreadsheet from one platform and re-types it into the next.
- Stock levels shown to customers lag behind what's actually on the shelf.
- Month-end means tracking down which system has the correct number.
Future state
- The platforms exchange data directly through their APIs, as changes happen.
- An order entered in one system appears in the others without anyone moving it.
- Inventory counts reflect what's on the shelf now, not what was true this morning.
- A failed sync raises an alert instead of quietly leaving records out of step.
Expected outcomes
- Consistent numbers — the systems agree without anyone reconciling them by hand.
- Fewer oversells — inventory reflects real stock, so customers see what's actually available.
- Faster month-end — closing the books stops being an investigation.
- Room to add order volume without adding data-entry headcount.
System map
WMS
ERP
Accounting
Integration
layer
Shipping
Reporting
Customer portal
Re-entry points6→1
Example view — not actual client data.